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| PRO-RATED
WARRANTY INFORMATION |
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| All Mac's
convertible Tops, Glass and Plastic Windows, Tonneau Covers, Headliners, Top
Boots and related products |
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| are guaranteed
to be free of defects in materials and workmanship at the time of shipment
from our plant. We offer a |
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| pro-rated
warranty for our products based on the type of topping in which our product
is made, and the length |
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product has been installed. We guarantee our
workmanship, and offer protection against failure in |
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| toppings such
as cracking, delamination, severe discoloration (except lighter colors of GR
German Cloth toppings for |
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| which no
warranty is available) during the warranty periods listed below. |
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| Should more
than one warranty use be required, the terms of each subsequent use will be
based on the date of original |
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| purchase. The
warranty period is not extended when a warranty replacement product is
installed. (Submitting the new |
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| warranty card
packed with the warranty replacement product will not extend the
warranty period.) |
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| Our Warranty
does not cover damage caused to our products by failure to properly operate a
convertible top and glass |
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| or plastic
window by not following the procedures outlined in your owners manual. Our
warranty furthermore does not |
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| cover any
damage caused by abuse whether accidental or intentional, or damage which may
occur during installation |
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| of our
products; or caused by failure to use or replace side cables, rain rails or
other original components; or by use of |
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| improper
cleaning techniques or cleaners. |
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| Our warranty
is based on the warranties offered by auto manufacturers for new
convertibles, 3 years for tops and glass |
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| windows
(depending on the topping in which it is made shown below.) We
stand behind our products, and while we must |
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| protect against abuse and negligence, customer satisfaction is always the
number one priority of our Warranty
policy. |
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| GLASS WINDOWS |
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| There is no
warranty against breakage of glass windows since we have no control over the
use and treatment of glass |
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| windows during
or after installation. We do however offer a 3 year Warranty against failure
of the bond of the sport |
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| topping to the
glass, or failure in the topping that would cause the glass window not to
operate correctly. Folding glass |
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| windows which
use our Flex-Hinge, U.S. Patent 4,799,727, as well as our tops with glass
window and glass window |
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| upgrades for
Mazda MX-5 Miata, are also guaranteed for three years from date of
installation. |
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| CONVERTIBLE
TOPS |
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American Made Vinyl Sport Toppings: |
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CG - 36 oz. Bison (Crush Grain) single texture
vinyl
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3 Years |
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CM - Cami Double Coated Vinyl (for 7349, 7350
Tops)................................................. |
3 Years |
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JD, JP - Isuzu (JD), Suzuki (JP), Denim Backing
Vinyl................................................. |
3 Years |
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KV - 36 oz. Deluxe Supreme Pinpoint Grain Single
Texture Vinyl.................................. |
3 Years |
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RC, RS - Robbins 38 oz. Cabrio Grain and Robbins
38 oz. |
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Escort Grain Single Texture
Vinyls............................................................................. |
3 Years |
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CH - 36 oz. Chrysler Crush Grain Single Texture
Vinyl................................................. |
3 Years |
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SS - 36 oz. Chrysler Vinyl Sailcloth Single
Texture Vinyl.............................................. |
3 Years |
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EC, EV - Euro Vinyls Run on Black
Polyester/Cotton Backing...................................... |
3 Years |
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HV Twill Grain Vinyl with Black Polyester or
Gray Polyester/Cotton Backing
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3 Years |
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Imported Vinyl Sport Toppings: |
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BS - Original British Everflex
Vinyl
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1 Year |
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American and Imported Cloth Sport Toppings |
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SF - Robbins Sun-Fast¨ Cloth with Polyester or
Cotton backings.................................. |
3 Years |
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SG, TW - Robbins Sun-Fast "G"¨, Haartz
Twillfast Cloth with Tan or Black |
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Polyester or Polyester/Cotton blend, dobby
backing.................................................... |
3 Years |
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ST - Haartz Stayfast Cloth. No Warranty against
ballooning, or creasing........................ |
3 Years |
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LM - Haartz Landmark Cloth topping with gray
polyester/cotton blend backing
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*3 Years |
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*No Warranty against creasing. |
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A5, A5S - Sonnenland German Cloth with Black
100% Polyester Dobby backing
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3 Years |
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GN - Sonnenland Plus German Cloth for 2042R
Tops, with Black 100% |
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Polyester Dobby
backing
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3 Years |
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GR - Sonnenland Classic German Cloth with Cotton
Dobby backing............................. |
*1 Year |
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*No Warranty against fading or discoloration in
light colors. |
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| HEADLINERS, TOP
BOOTS, PLASTIC WINDOWS and TONNEAU COVERS |
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| We offer a one
year Warranty for these products regardless of the specialty vinyl or type of
sport topping in which they |
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| are made. |
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| WARNING: Damage caused by
failure to properly operate a Convertible Top, Tonneau Cover, etc. is the
sole |
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| responsibility
of the purchaser. Most damage of this nature occurs when convertibles are
loaned to friends or relatives |
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| who are
unfamiliar with convertibles. An example of this type of damage is when late
MGB tops tear because the |
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| fasteners were
not released before the top was lowered. The most common cause of Glass
Window breakage is |
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| obstruction of
the glass during raising or lowering. Before lowering any Convertible Top
make sure the storage |
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| compartment is
free of any foreign object such as beach towels, school books, toys, etc. In
convertibles with soft wells |
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| (pouch type
storage compartments) be sure nothing is underlying the well, and that
everything in the trunk is secured. |
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| (Spare tires,
tools, cartons, etc., can shift and cause problems the next time the top is
lowered or raised.) |
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| Other causes
of glass breakage can be metal top frame components which are out of
alignment. If you notice any |
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| irregular
movement, stiffness, or other problem in lowering or raising your top,
immediately take your convertible to an |
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| automotive
Trim and Upholstery Shop, or if your convertible is still under new car
warranty, to the dealer to have the |
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| frame
mechanism inspected. One last cause of Glass Window breakage in late model
convertibles is the poor design |
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| of rear seats.
Over time in some new convertibles the rear seat backrest can be bent out of
shape, and as a result Glass |
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| Window can snag
on the rear seat backrest and shatter when the top is raised or lowered. |
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| We recommend
strongly that you always watch carefully as you raise and lower your
convertible top and glass rear |
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| window to avoid
experiencing the sorts of problems described above. |
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| Exclusions From
Limited Warranty |
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| Knots and
Minor Blemishes, Direction of Weave in Cloth Toppings: Small knots and blemishes can occur in all cloth |
| toppings due to
limitations in the capabilities of the looms which weave the cloth. |
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| We cut our
tops to obtain optimum stretch for decks, quarters and reinforcements to
insure the best fit and long service |
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| life. However
when we cut cloth toppings with directional weaves such as the twill weaves
used in our Sun-Fast "G", |
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| Twillfast, or
German Cloth toppings, decks and quarters may have weaves cut in different
directions to obtain the best fit |
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| for our
products. |
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| Normal Color
Fading and Shrinkage:
All sport toppings, vinyl or cloth, will experience some color fading and
normal |
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| shrinkage over
time. Mac's cannot be held responsible for this unavoidable
"aging" process. |
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| Damage Caused
by Worn or Defective Top Frames, Flawed Design of Tops and Top Frames by OEM
Manufac- |
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| turers: Mac's is not responsible for damage to our products, or
to the convertibles on which they are installed, |
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| resulting from
worn, bent or otherwise defective top frames; or defective or missing straps,
pads, cables, deep well liner, |
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| or other
components. |
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| Examples: 1987-95 LeBaron, 1989 Mustang, 1987-95 BMW 3-Series,
1990-94 Capri, 1990-2002 Mercedes SL |
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| convertibles
may have problems which are inherent in the basic design, for which we cannot
be held responsible. |
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| Vehicle
manufacturers generally have TSB's (Technical Service Bulletins) for many
inherent problems with a vehicle. |
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| TSB's outline
problems and will generally recommend a solution, although sometimes
temporary. |
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| Continued Next
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| Damage Caused
by failure to install side cables or other components; or Improper
Installation: Mac's
cannot be |
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| held
responsible for damage to our products, or to top frame, interior, body, or
other area of the convertible; caused by |
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| failure to
use, correctly install or replace side or rear cables, weatherseals, rain
rails, top, quarter pads, straps or |
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| fasteners or
other components installed as original equipment by the convertible
manufacturer. Mac's furthermore is |
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| not
responsible for damage to our products or the convertible on which they are
installed caused by use of incorrect |
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| tools or
improper installation procedures. |
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| Improper
Cleaning or Customer Abuse: Any damage to our products caused by improper cleaning
techniques, or |
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| use of
inappropriate cleaning solutions or solvents; or damage caused by customer
abuse whether accidental or |
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| intentional, is
the sole responsibility of the purchaser. |
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| Plastic
Windows: We offer no
warranty for plastic windows because no clear flexible plastic exists that
can stand the |
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| effects of the
harmful effects of UV light, and the atmospheric chemicals that are found in
smog, smoke, dust, etc. |
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| Frequent
cleaning however will prolong the service life of plastic windows. Consult
our Tradition of Excellence Brochure |
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| for tips to
prolong service life. |
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| Zippers,
Fasteners and other Hardware: Always treat zippers and fasteners with care since No
Warranty is available |
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| from zipper or
fastener manufacturers. For all convertible tops with zipper windows, always unlatch top at front before |
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| unzipping, or
zipping window closed, except for 1990-97 Mazda Miata Glass Window Tops and
Glass Window |
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| Upgrades. We can guarantee only that zippers and fasteners were free
of defects at the time of shipment, since we |
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| have no control
over their use during or after installation. |
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| Thread: Threads currently offered
do not offer the color fastness of vinyls, Mac's Sun-Fast, Sun-Fast
"G", or Haartz |
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| Twillfast
cloth sport toppings; and will fade over time. Our black thread offers the
highest resistance to fading over any |
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| black thread in
use, but may fade slightly over time. |
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| Additional
Terms and Conditions |
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| Alteration or
Modification of our Products: Any alteration, modification, substitution of components,
etc. that in any |
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| manner alters
the appearance or the way in which our products function, automatically voids
our Warranty protection. |
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| Disclaimer: We cannot be held
responsible for damage caused by Acts of God such as floods, hail storms,
tornadoes, |
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| earthquakes,
etc. There are no additional warranties or guarantees expressed or implied,
beyond what is described |
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| above. We
furthermore do not authorize others to make any claims of merchantability,
warranty, fitness, etc., of our |
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than what is described above. |
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| Mac's
limited warranty applies to the original purchaser of our products. Any sale
or transfer of the vehicle to another |
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| party may void
our warranty. For the Limited Warranty to be valid the warranty card in the
box should be completed and |
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| returned to us.
A copy of the retail invoice from the automotive trim and upholstery shop
clearly indicating the Mac's |
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| product which
was installed on your vehicle, should be submitted with any warranty claim.
In the event that the warranty |
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| card has been
lost, your retail invoice can be used to substantiate your claim. |
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| Convertible
Owner Warranty Claim Procedures |
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| Should a
defect be found in any of our products any warranty adjustment made will be
pro-rated based on the length of |
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| time our
product has been installed. All requests for warranty
claims by convertible owners must be directed to |
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| the automotive
trim and upholstery shop, or automotive specialist where our product(s) were
installed and/or |
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| purchased. The shop will, in turn, contact our distributor from whom
our product was ordered, who will forward the |
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| request to us. |
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| Our policy is
that any warranty adjustment made will be pro-rated based on length of time
our product was installed. |
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| Products in
which a defect is found will be repaired or replaced at our option. While
this is not required in all instances, |
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| Mac's
reserves the right to insist that items for which warranty claims have been
made be returned to us for inspection |
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| before any
adjustment is made. A copy of the retail invoice from the automotive trim and
upholstery shop that installed |
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| our product(s)
on your convertible, or invoice from the automotive specialist where it was
purchased, clearly stating the |
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| use of our
Mac's products, should be submitted with any warranty claim. We stand
behind our products, and |
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| Customer
satisfaction is always the number one priority of our Warranty policy. |
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