Mac's Upholstery Customer Reviews

Reviews From Angie's List & Other Sites

They did exactly what they said they would do with the office chair. It was a difficult job since it had injection foam but they managed to remove the old foam and replace it with the firm padding that I requested.

While I was there for the chair I asked them if they could replace and repair my BMW roof, which had a hole in the window and stopped working (i.e., wouldn’t go down to make the car top-less) for about 5 years. They said yes, so I scheduled that. When I brought it in I also asked about my front seat leather chairs, knowing they might be able to help there as well. The driver seat had a heater that didn’t work, and the passenger side wouldn’t slide back and forth anymore. When I picked up my car I had the new roof installed, they fixed the mechanism (with a slight charge for a broken part they gave to me to inspect in the end), and they fixed both front seats at no extra charge.

They are a great place that you can trust with your toughest problems, and they will go beyond upholstery if needed. I will go back in the future! – Diane Smethers


Helped me diagnose a repair problem of the leather seats on my classic cadillac. referred me to a man that does those specific types of repairs. I have used "Macs" previously and they are very skilled reliable and resonable in cost. The cost of the repair in leather would have been 250$ or more and involved removing the seat. They [Macs] referred me to a man who did the repair in the car with a heat cured plastic. Matched the color exactly and is not detectable. – Hugh Sayler


I call Tony on a Saturday, and took a chair in the same day. He gave me an estimate and then I returned the following Saturday with 4 of the chairs and we ordered the fabric. He helped me pick the fabric from the numerous books he had at the store. The following Saturday I picked up the 4 chairs that just needed to be glued and dropped off the other fabric chairs. He completed the whole job in a week once he received the fabric. Tony was professional and prompt, I would definitely use him again. – Taunia Penrose


Michelle from Mac's came out to assess leather repair issues and provide estimate. Michelle was on time, professional, and provided an excellent recommendation of what to do. It was a relief to be able to talk to an expert who was helpful, friendly, and down to earth. She gave clear idea of costs involved and the process. – Craig Stehman


We highly recommend them. – Kathleen Murphy


We have six dining room chairs that are pushing 30 years old. While the caning and wood frames were in good condition, the seats were in desperate need of replacement. Between two boys who grew up with those chairs to cats that got sick on them to everything in between, we realized 10 days ago that we had to do something if we were going to have Thanksgiving at our home. I called and spoke to Tony on Saturday the 12th and asked if there was any way imaginable that the seats could be redone before Thanksgiving. Much to my surprise, he said no problem. We grabbed the seats off the chairs and headed out immediately. Much to my surprise I received a call from Tony the following Friday (the 18th) that the seats were ready to be picked up. When I got there on Saturday to pick them up, they looked better than they had when we purchased them. The work was done very well and in a time frame that more than met out expectations. I would recommend Tony and Mac's to anyone looking for upholstery work. – Catherine Jahn


Michelle was prompt, came out and told me that replacing the vinyl with recycled leather would make the couch last us for a long time. She was pleasant and obviously knew her business. The only complaint I have is that she wrote the quote on a sheet of my note paper and did not include the cost of the fabric that was being used to replace the vinyl. I was very worried about this funny quote and I should have been. Although the quote on the paper said $1200 for everything, when the couch was delivered, the total was $2000, not $1200. I had been told that the labor was more extensive than they thought, so it would be $200 more, but still was not told about the fabric cost. Michelle went to her boss and they credited us with $150, but $1800 still was a shock. The work was done well and the couch looked very nice although not all of the vinyl was replaced. We will see if that part holds and does not split. I would use the company again, but would make sure I had a complete quote. Also wanted to say that the 2 men who picked up and delivered the couch were marvelous. This couch was unbelievably hard to get out of and into the house and they took all the care in the world to accomplish the task. – Kathryn Payton


I had an 18 year old leather recliner that I really enjoy. The stitching had started to come apart on one corner of the seat cushion. I looked in Angie's list for a leather repair service. I was referred to Mac's by one of their other upholstery shops due to where I lived. Upon calling Tony Mazzarella said he would come by my home and take a look. After looking at the recliner he said that it could not be repaired in the home but it needed to go into the shop to be taken apart and restitched. A day after the pickup Tony called with a price range and I Okayed the work. Tony brought the recliner back to my home five working days later. He explained that they had taken the seat apart because other stitiching failures were also found. The entire seat cushion was restitched and looks great. – Jerry Crabb


It’s been a real pleasure to work with Tony Mazzarella and Michelle at Mactops.com. The upholstery shop is located just south of Market in Ballard, very easy to get to, parking and drop-off next to the store, convenient hours including Saturday’s, and very friendly atmosphere. Michelle, the upholsterer, worked wonders transforming my stools and chair cushions. I couldn’t be happier with the results! She is an artist and designed special contours for the cushions to perfectly match the furniture style. All foam and padding was replaced, box style piping was used for the entire job, and the zippers were cleverly hidden. Her work is truly perfection - very professional. I highly recommend their services. Thank you! – Barb Banks


Our electric seats in the car weren't working. The fixed them by cleaning out everything underneath.Everything was good. They did it in a timely fashion. The price was reasonable and they didn't try to up sell us. I was happy. – Mark Johnson


Our cat peed in our 2000 Yukon and made it smell so unbearable you didn't want to be in it. After failing to mitigate the smell on our own, we were either going to buy a new vehicle or replace the upholstery. Mac's did an incredible job for far less than the cost or hassle of replacing the car. We put in leather and new carpeting and it feels brand new at 10 years old! They made sure that all of the seats, doors and floors were completely pee-free by spraying, when they were stripped down, with a detergent that reacted to the pee - there is NO SMELL anymore. We love the car and love the results. The service was beyond great and they went the extra mile to take care of the odor. No more cats in the car, but we would use Mac's again in a second! – Theiline W Cramer


I got quotes from several places. I chose macs because they were the most knowledgable, asked good questions, explained things well, and had a fair price. They helped me select the best foam. They helped pick a wonderful fabric. The order took a week or so longer than quoted. They came and installed it. It looks and feels great. I would definately use them again. – Benjamin Newman


I just wanted to THANK YOU again for the amazing work you and Mike did on the couch. It is right next to an identical piece and looks exactly the same. I was delighted, blown away, and very grateful. – Tess


You did a nice job on the motorcycle seat, and I’ve passed my thoughts along to the folks in my motorcycle riding group. They know me as Jake or John. Here’s what I posted in our forum on June 1st.

Passing along some info for all. Had the stock seat to my Royal Star Tour Deluxe rebuilt at Sunmark Upholstery in Bellevue 425-821-2400. He did a terrific at a very good price. I pass this on because many riders think !#*#’s is the only game in the region: I’ve been in his shop more than once and I’ve heard more than enough of his BS about how good he is. Sunmark choice going forward. They also did some very nice work on our sidecar seat and convertible top.

I’ve had custom made seat made by !#*#’s by Day-Long-Saddles, and now by Sunmark. I won’t consider a Corbin, Mustang or any other "one size fits all builders" – J.S. Gordon


Already home and installed seat/backrest!! The seat fits on the bike more snug now!! And what a difference in the backrest. WOW!! Hope to go for a spin soon—Thanks again for the great service and I will send you an update on a well deserved review!! Was a pleasure thanks. – Brian P.


Thank you and thank you for the outstanding and professional job on my 1995 van flooring. There are no words to describe adequately my awe of the beauty of your work.

My van is new, my husband is out-of-the-dog house, and I will enjoy my beloved van for the rest of my life. Please use this letter as a testimonial which you won’t need as your craftsmanship speaks for itself. – S. Bechard


I haven’t forgotten you teaching me about boat cushions. I’ll be in touch after I get settled with my on-going problems. I really do appreciate your thoughtfulness. It was a pleasure to meet you. Continued success with upholstery. – C. Thompson


They did a wonder job on my Porshe 911, they were very helpfull in telling me what is involved and seem to really know their work.. Sunmark did the top at a fair price. I had no worries leaving my car with them.


Sunmark was great to work with ! We set up a time in advance to accommodate a small window of time I had. So when I arrived he stopped a project in progress and gave full attention to my needs , With this said he installed a gel pad and had me on my way in just a couple of hours. It was well worth the 180 mile round trip !!! (which took longer than the project itself) If you think you need to get a new seat just take your old one in and let Justin do his magic !!! YOU WILL BE GLAD YOU DID !! Great prices also! Thank you very much and keep up the GREAT WORK Brian!


I stopped by to visit the folks at Sunmark so I could get a quote to recover my motorcycle seats. They were so informative and friendly I decided to bring in the seats to my GSX1300R Hayabusa to be recovered and have the color changed. I am 100% satisfied with the results and the new revived look of my sport bike. I would recommend Sunmark to anyone looking to get motorcycle seats recovered. Great Job, Great Service, Friendly folks, very informative and competitively priced. An overall great experience! Two thumb up for Sunmark!! – John (Bellevue, WA)


Just enthusiastic thanks for doing such a terrific job on re-upholstering three old chairs and repairing an old rocking chair. Good customer relations--helpful, plus reasonable price quote--and absolutely beautiful, timely work. Certainly will come back with future work. – K. Murphy


great service!Michelle & Tony & Co: Kindly see attached photo. We LOVE our new lounger cushions !!

Thank you both & Mac's very much !! we have a sheer green curtain that will hang behind our raised lounger, that will be delivered next week for the "final touch of cool"...have a great 4th, we'll be in touch as soon as we need more of your fine work done – Marco & Jane


I am stoked on the quality of the upholstery on the back seats of my boat, they look amazing. Tony is great at the front desk awesome service. They even finished a day early. Overall really happy, price was a little high but you get what you pay for. Thank you guys. – Casey


I had an 18 year old leather recliner that I really enjoy. The stitching had started to come apart on one corner of the seat cushion. I looked in Angie's list for a leather repair service. I was referred to Mac's by one of their other upholstery shops due to where I lived. Upon calling Tony Mazzarella said he would come by my home and take a look. After looking at the recliner he said that it could not be repaired in the home but it needed to go into the shop to be taken apart and re-stitched. A day after the pickup Tony called with a price range and I Okayed the work. Tony brought the recliner back to my home five working days later. He explained that they had taken the seat apart because other stitching failures were also found. The entire seat cushion was re-stitched and looks great. – Jerry


It’s been a real pleasure to work with Tony Mazzarella and Michelle at Mactops.com. The upholstery shop is located just south of Market in Ballard, very easy to get to, parking and drop-off next to the store, convenient hours including Saturday’s, and very friendly atmosphere. Michelle, the upholsterer, worked wonders transforming my stools and chair cushions. I couldn’t be happier with the results! She is an artist and designed special contours for the cushions to perfectly match the furniture style. All foam and padding was replaced, box style piping was used for the entire job, and the zippers were cleverly hidden. Her work is truly perfection - very professional. I highly recommend their services. Thank you! – Barb


Everything was good. They did it in a timely fashion. The price was reasonable and they didn't try to up sell us. I was happy. – Mark


Replaced all of the seat covers and the carpeting in a 2000 Yukon. The fabric seats were replaced with leather. The doors and seats were cleaned with a detergent, after removing the upholstery, and then recovered with new carpeting. – Theiline